Recommended Skills :

• • Build an excellent awareness of the Apex business requirements and in-depth knowledge of our Azure & AWS Cloud infrastructure, adjacent technologies, and supporting processes
  • Provide deep-level troubleshooting in conjunction with vendor and third-party support within the applicable technology platforms
  • Work with the Technical Design team, vendors, and project managers to implement solutions as per the agreed HLD and LLD designs and transition them into BAU
  • Responsible for the planning and implementation of small to medium projects and assist with migration projects arising from mergers and acquisitions.
  • Responsible for ensuring that delivery and support teams are aware for any new service being introduced that may require training and education of the respective teams
  • Planning and engineering of normal, standard, or emergency changes within the applicable technology platform that you are responsible for
  • Collaborates with service providers and external vendors on root cause analysis for problems related to technology and provide detailed diagnostic information when required.
  • Suggest and develop different automation solutions in the environment
  • Ability to prepare and deliver clear, concise, and persuasive communication for multiple audiences, including effective writing, presentation skills, listening actively
  • Highlight and report all major IT issues and risks to IT Manager in a timely manner.
  • Research, test and implement new systems to improve efficiencies and satisfy user requests.
  • Implement and test system releases, patches, and disaster recovery.
  • Provide technical input into vendors proposal, change requests, and incident management
  • Support the business in the governance and management of vendors covering IaaS, PaaS, SaaS, DaaS with technical input.
  • Perform on-call duties as needed to support technology services to business.