Reservation Executive
Job Description :
* Reporting to Front Office Manager of the hotel, in her absence to the Duty Manager.
* Promptly answer all requests for reservations and record them accurately
* Constant upkeep of Opera Reservations system through updating of rates systems, validity dates, mail messages, availability control
* Check no shows from previous day and give details to Duty Manager for processing and follow up
* Create group masters and update group information as it is received eg. Rooming list, arrival, meals, follow up on information if not received. Liaise with other departments to ensure group requirements and special requests are actioned
* Deliver and achieve a level of service quality that consistently meets and preferably exceeds the expectations of guests.
Key Skills :
Industry :
Education :
Vacancies : 1
Posted On : 4 days ago
About Company :
Aralia Hotels is the world of business class hotels. Aralia hotels offer a perfect combination of comfort and convenience. Our Boutique Hotels are designed to invoke a perfect balance of business and leisure. The lively, cheerful ambience refresh the mind after a productively long day.
Overview :