Recommended Skills :

• Key Responsibilities:
  • Customer Engagement and Relationship Building:
    • Contacting and interacting with both new and existing customers to understand their needs and requirements. 
    • Building and maintaining strong relationships with customers to foster loyalty and repeat business. 
  • Product/Service Knowledge and Presentation:
    • Demonstrating a thorough understanding of the company's products/services and their features and benefits. 
    • Presenting products/services effectively to potential customers, highlighting how they solve their problems or meet their needs. 
  • Sales Process and Negotiation:
    • Following a structured sales process, from initial contact to closing the deal. 
    • Negotiating prices, terms, and conditions to reach mutually beneficial agreements. 
  • Sales Target Achievement:
    • Working towards and exceeding individual and team sales targets. 
    • Tracking sales performance and identifying areas for improvement. 
  • Customer Service and Support:
    • Providing excellent customer service and addressing any concerns or issues promptly and effectively. 
    • Following up with customers after the sale to ensure satisfaction and build long-term relationships. 
  • Reporting and Record Keeping:
    • Maintaining accurate records of customer interactions, sales activities, and results. 
    • Preparing sales reports and providing feedback to management. 
  • Collaboration:
    • Working collaboratively with other teams, such as marketing and product development, to achieve company goals. 
  • Lead Generation and Identification:
    • Researching and qualifying leads to ensure they are a good fit for the company's products/services. 
    • Identifying potential customers through various methods (e.g., cold calling, networking, referrals).