Job Description :

• AR Callers jobs for both fresher and exp

  Job description :

  Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
  Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
  Record after-call actions and perform post call analysis for the claim follow-up
  Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact
  Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call
  Job Requirements
  Experienced candidates need to meet the following qualification criteria to be considered:
  8 months to 5 years experience in accounts receivable follow-up for US healthcare customers
  Fluent verbal communication abilities/call center expertise
  Knowledge in A/R fundamentals will be preferred
  Willingness to work continuously in night shifts
  Basic working knowledge of computers.
  Prior experience of working in a medical billing company and the use of medical billing software will be considered an advantage. Access Healthcare will provide training on the client's medical billing software as part of the training.
  Role: Technical Support - Non Voice
  Industry Type: Building Material
  Department: Customer Success, Service & Operations
  Employment Type: Full Time, Permanent
  Role Category: Non Voice
  Education :
  UG: Any Graduate

  Regards,

  Nedhra - HR
  89251 and 14937

  All the best