Job Description :

• Customer Support Associate in Non-Voice Process

  Job Description:

  Responsibilities:

  Written Customer Support & Ticket Processing: Use professional written grammar, clear formatting, and standard operating procedure requirements when responding to customer questions, complaints, and service requests via email, live online chat, and web portals.

  Back-Office Data Processing & Entry: Enter, update, validate, and index large amounts of operational, financial, or customer data into business systems with the least amount of mistake.

  Verification of Documents and Quality Auditing: Examine digital records, forms, and uploaded documents against compliance checklists, noting any inconsistencies and appropriately processing approvals or rejections.

  Workflow Exception Management & Escalation: While keeping audit trails, identify complicated cases, data inconsistencies, or system anomalies that deviate from typical workflows and forward them to Tier-2 specialised teams.

  Data Security and Integrity Compliance: Ensure that sensitive client data is kept private and secure by closely adhering to enterprise data privacy policies.

   

  Experience: 0 to 3 yrs

  Education: Any Basic Degree

  
  If Interested Please do Send your CV along with you Informations as below to “infohrmaria04@gmail.com”

   

  Full Name: 

  Contact Number: 

  Email Address: 

  Current Location: 

  Position Applied For: 

  Qualification:  

  Year of Passout: 

  Candidate Category: Fresher / Experienced

  Willingness to Relocate: Yes / No

   

  Total Years of Experience: (If applicable) 

  Current/Last Drawn Salary (Monthly/Annual): 

  Notice Period:

   

  Warm regards,

  HR- Maria

  88708 33430