Job Description :

• Voice Process Executive Superior Voice Control

  Job Description

  Experience: 0 to 3 yrs

  Salary: Based on interview Performance

   

  Focus Skills:

  Spotless Verbal Communication & Accent Clarity: Excellent verbal communication abilities in English, including the capacity to express warmth over the phone, proper pacing, neutral or global accent characteristics, and clear articulation.

  Active Listening & Empathy Mechanics: The ability to read caller vocal tones, rapidly modify communication styles, and naturally provide scripted or unscripted confidence.

  Multi-Platform CRM & System Navigation Fluency: The ability to communicate with customers while traversing CRM interfaces and ticketing systems (like Salesforce, Zendesk, Freshdesk, or Avaya Telephony).

  Desktop agility and multitasking: Outstanding capacity to type call notes, access corporate databases, listen to customer descriptions, and analyze data all at once without sacrificing call quality.

   

  If you're an enthusiastic learner looking for a stepping stone into a rewarding career, we encourage you to apply! 

  HR - Maria

  88708 33430

  infohrmaria04@gmail.com