Job Description :

• Non voice Executive
  
  Location: Chennai
  
  Job Description :
  
  hiring dynamic and enthusiastic Non Voice process Executives for our Chat/Email Support.
  
  We are looking for candidates with excellent communication skills who are passionate about Chat, customer engagement, and Email.
  
  Key Responsibilities
  
  - Handle inbound and outbound customer queries in chats.
  
  - Promote products and services to prospective customers..
  
  - Build strong customer relationships and encourage repeat business.
  
  - Retain existing customers by addressing concerns and providing suitable solutions.
  
  - Upsell and cross-sell products based on customer needs.
  
  - Maintain accurate customer records in CRM systems.
  
  - Ensure high levels of customer satisfaction and quality standards.
  
  Eligibility
  
  - Freshers and experienced candidates are welcome.
  
  - Excellent verbal communication in English is mandatory.
  
  - Basic English communication skills.
  
  - Strong typing aptitude and convincing ability.
  
  - Ability to work in Night Shifts.
  
  - Graduation is not preferred (undergraduates with relevant experience may also apply).
  
  Preferred Skills
  
  - Basic computer knowledge.
  
  Salary & Benefits
  
  - Attractive salary based on experience.
  
  - Performance incentives.
  
  - Growth opportunities
  
  - Training and career development programs.
  
  Apply Now: If you are fluent in Engish and have a passion for Chat and Email process, we'd love to hear from you!
  
  Contact - Nedhra - HR
  89251and 14937