Job Description :

• Telecalling Executive Banking Service Support

  Job Description

  Experience: 0 to 3 yrs

  Salary: Based on Company Norms

  Education: Any Basic Degree

  Location: In And Around Chennai

   

  Your Duties:

  Inbound and Outbound Telephone Operations: Manage incoming customer service calls in compliance with banking telephone procedures and carry out high-volume outbound calling campaigns.

  Banking Product Promotion & Lead Conversion: To increase lead conversion, present, describe, and pitch retail banking products, such as credit cards, insurance plans, savings/fixed deposit accounts, and personal/home loans, matching product features to client financial needs.

  Customer Eligibility Screening and Documentation Assistance: Perform initial telephone eligibility assessments (confirming income requirements, job status, and credit score requirements) and assist potential clients with the preliminary paperwork and online application processes.

  CRM System Logging & Lead Lifecycle Tracking: During and after calls, accurately update customer information, call dispositions, follow-up dates, application status codes, and interaction notes in CRM platforms (Salesforce, LeadSquared, Zoho CRM, proprietary banking portals).

  Script and Regulatory Compliance in Banking Adherence: To guarantee that there are no instances of mis-selling or noncompliance, stick strictly to banking rules, Know Your Customer (KYC) standards, Reserve Bank of India (RBI) and banking authority requirements, and required call disclosures.

   

  Candidate Application:

  Full Name: 

  Contact Number: 

  Email Address: 

  Current Location: 

  Position Applied For: 

  Qualification:  

  Year of Passout: 

  Candidate Category: Fresher / Experienced

  Willingness to Relocate: Yes / No

   

  Total Years of Experience: (If applicable) 

  Current/Last Drawn Salary (Monthly/Annual): 

  Notice Period:

   

  We invite you to apply and explore this exciting opportunity!

  Warm Regards,

  HR - Maria

  88708 33430

  infohrmaria04@gmail.com