Recommended Skills :

• Semi-Voice Process Executive Steady Process Role

  Job Description

  Who you are: 

  Oversee an integrated process that includes digital communication queues (emails, chat logs, or tickets) and real-time voice calls (inbound or outgoing verification). Respond to direct client contacts to address complicated grievances, then smoothly transition to backend system consoles to handle necessary modifications, updates, or scheduling requests. Examine customer identity documents, financial applications, or order invoices while on the phone or in between calls, making sure all data points are accurate. Within the company's Customer Relationship Management (CRM) software, log comprehensive call notes, record transaction statuses, document resolution procedures, and categorize query types. Create unique, polished emails or text updates to provide clients with a summary of intricate solutions after voice conversations.

   

  Experience: 3 to 6 yrs

  Location: Chennai

   

  Candidate Application:

  Full Name: 

  Contact Number: 

  Email Address: 

  Current Location: 

  Position Applied For: 

  Qualification:  

  Year of Passout: 

  Candidate Category: Fresher / Experienced

  Willingness to Relocate: Yes / No

   

  Total Years of Experience: (If applicable) 

  Current/Last Drawn Salary (Monthly/Annual): 

  Notice Period:

   

  Apply now to become our Next Semi Voice Process Executive!

  HR - Maria

  88708 33430

  infohrmaria04@gmail.com