Job Description :

• Earn a Backend Job as a Non Voice Process Executive

  Candidate Application

  Full Name: 

  Contact Number: 

  Email Address: 

  Current Location: 

  Position Applied For: 

  Qualification: 

  Year of Passout: 

  Candidate Category: Fresher / Experienced

  Willingness to Relocate: Yes / No

   

  Total Years of Experience: (If applicable) 

  Current/Last Drawn Salary (Monthly/Annual): 

  Notice Period:

   

  Job Description:

  The Non-Voice Process Executive is the "Silent Operational Engine" and "Back-Office Integrity Anchor" of our worldwide business process management division. Your main responsibility is to administer, analyze, and carry out high-quality text-based interactions and data-driven tasks that convert incoming email tickets, live chat queues, social media direct messages, and backend data batches into quick resolutions, perfect system records, and high customer satisfaction scores while frontline phone teams handle real-time voice conversations. Acting as the "Guardian of First-Contact Resolution and Written Communication Quality," you take direct execution ownership of interpreting digital client requests, examining account histories, addressing transaction bottlenecks, and routinely updating system registries.

   

  Key Skills: 

  Alphanumeric Data Entry Mastery: Quick, error-free keyboarding abilities with a track record of accuracy in processing large amounts of documents.

  Information Governance & Database Flawlessness: Extensive practical experience using Customer Relationship Management (CRM) tools, ERP software modules, and relational databases for navigation and updating.

  Document Scrutiny & Pattern Matching: Use a keen analytical eye to identify fabricated data rows, mismatched dates, signature gaps, and formatting mistakes in multi-page files.

  Digital Organization & Content Mapping: Proficiency in organizing document naming conventions, directory structures, and intuitive shared drives across cloud ecosystems

   

  Experience: 3 to 6 yrs

  Location: in and Around Chennai

  Salary: Based on Previous Work Experience 

   

  Interested Candidates can apply for this position by sending your CV along with your information to the Mail

   

  Immediate Joiners are mostly Preferred

  Freshers can also Apply

   

  With regards
  HR - Maria 

  88708 33430

  infohrmaria04@gmail.com