Job Description :

• Be a Non-Voice Process Executive for Our Group

  Candidate Application: 

  Full Name: 

  Contact Number: 

  Email Address: 

  Current Location: 

  Position Applied For: 

  Qualification:  

  Year of Passout: 

  Candidate Category: Fresher / Experienced

  Willingness to Relocate: Yes / No

   

  Total Years of Experience: (If applicable) 

  Current/Last Drawn Salary (Monthly/Annual): 

  Notice Period:

   

  Job Description:

  Responsibilities:

  Written Communication & Digital Support Delivery: Oversee large incoming email queues and live chat channels, providing polished, well-organised, and grammatically correct answers to client questions.

  Back-Office Transaction Processing: Carry out quick backend data activities, including handling e-commerce order routing inside corporate systems, processing claims, verifying vendor documents, and changing account credentials.

  Data Verification & Content Audit: Prior to entrance, examine incoming digital assets and documents to ensure their legitimacy and identify any inconsistencies with compliance.

  Ticket Lifecycle Administration: Ensure that full case notes are recorded for each transaction by creating, tagging, tracking, and closing service files inside CRM systems.

  Workflow Coordination & Escalation Tracing: While keeping control of the client follow-up track, identify difficult case files that need for specialised technical interventions and route them across departments.

   

  Required Skills: 

  Written Clarity & Structural Correspondence: Outstanding written communication abilities, including complete command of corporate tone, sentence structure, business grammar, and spelling.

  High-Speed Data Entry & Precision: When updating enterprise databases, quick alphanumeric keyboard typing speeds and a very narrow margin of error are coupled.

  Concurrent Queue & CRM Navigation: Excellent tactical agility to switch between knowledge databases, account lookup windows, and multi-threaded chat strings at the same time.

  Analytical Problem-Solving: The ability to apply precise policy remedies, execute diagnostic system lookups, and decipher intricate textual descriptions of customer problems.

   

  Experience: 0 to 3 yrs

  Salary: Best in the Industries

   

  Immediate Joiner Mostly Preferred

  Interested Candidates Contact the HR ASAP

  Warm Regards,

  HR - Maria

  88708 33430

  infohrmaria04@gmail.com